Frequently Asked Questions
Find answers to common questions about orders, shipping, returns, payments, and more.
How do I place an order?
Simply browse our store, add items to your cart, and proceed to checkout. Follow the steps to complete your purchase securely.
Can I change or cancel my order?
Orders are processed quickly, so changes may not always be possible. Contact us immediately at contact@tangentdeals.com and we will do our best to assist you.
How long does shipping take?
Orders are processed within 1–2 business days. Delivery typically takes 3–7 business days within the United States.
Do you offer free shipping?
Yes, we offer free shipping on orders over $50.
Do you ship internationally?
Currently, we only ship within the United States.
Will I receive tracking information?
Yes. Once your order ships, you will receive a tracking number via email.
What is your return policy?
We offer a 30-day return policy. Items must be unused and returned in their original packaging.
Can I get a replacement instead of a refund?
Yes, you can request a replacement or a refund by contacting us.
Who pays for return shipping?
Customers are responsible for return shipping unless the item is defective or incorrect.
How do I start a return?
Email us at contact@tangentdeals.com with your order details and reason for return.
Is my payment secure?
Yes. All payments are processed securely through trusted providers such as Stripe. Your payment details are encrypted and not stored on our servers.
What payment methods do you accept?
We accept major credit and debit cards through our secure payment system.
Are your products authentic?
We strive to provide quality products that meet customer expectations and standards.
What if I receive a damaged or incorrect item?
Please contact us immediately at contact@tangentdeals.com and we will arrange a replacement or refund.
How can I contact you?
You can reach us at contact@tangentdeals.com. We aim to respond within 24 hours.