INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Yes, we ensure the products you see in the pictures on our website are the ones we ship, unless otherwise stated. Product details, sizes, and specifications are thoroughly checked to give you a smooth shopping experience.
Where can I view my sales receipt?
You can access your sales receipt in your account dashboard after purchase, or you will receive an email confirmation containing your receipt and order details.
How can I return an item?
If you need to return an item, please visit our Return Policy page or contact our support team, and we’ll guide you through the process.
Will you restock items indicated as “out of stock?”
Yes, we work hard to restock popular items. You can sign up for notifications on the product page, and we’ll let you know once the item is back in stock.
How long does shipping take?
Shipping times vary based on your location and the shipping method selected at checkout. Standard shipping typically takes 3-7 business days, while express shipping options may be faster. You will receive tracking details once your order is shipped.
INFORMATION ABOUT US