At Tangent Deals, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a flexible Refund and Return Policy to ensure a smooth and hassle-free shopping experience.

1. Return Eligibility

You may return eligible items within 30 days of receiving your order if they meet the following conditions:

  • The item must be unused, unworn, and in its original packaging.
  • The product must have all original tags, accessories, and manuals.
  • Items such as personal care, beauty, and health products may not be returnable due to hygiene reasons.
  • Clearance, final sale, and perishable items cannot be returned.

2. How to Initiate a Return

To request a return, please follow these steps:

  1. Contact Us: Email us at contact@tangentdeals.com with your order number and reason for return.
  2. Wait for Approval: Our team will review your request and provide return instructions if eligible.
  3. Ship the Item: Securely package the item and send it to the address provided in our return confirmation email.
  4. Receive Your Refund/Exchange: Once we receive the item and inspect it, we will process your refund or exchange within 5-7 business days.

3. Refund Process

  • Refunds will be issued to the original payment method.
  • Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective item).
  • If the item is damaged or not in its original condition, only a partial refund may be granted.
  • Allow 5-10 business days for the refunded amount to reflect in your account.

4. Exchanges

If you need to exchange an item for a different size, color, or variant, please email contact@tangentdeals.com. We will guide you through the process and provide availability details.

5. Damaged or Defective Items

If you receive a damaged or defective item, please notify us within 48 hours of delivery with clear photos of the issue. We will arrange for a replacement or refund at no additional cost.

6. Non-Returnable Items

The following items are not eligible for return or refund:

  • Health and personal care products (for hygiene reasons)
  • Opened beauty or cosmetic products
  • Gift cards and promotional items
  • Customized or personalized products

7. Late or Missing Refunds

If you haven’t received your refund yet, please:

  • Check your bank account again.
  • Contact your credit card provider, as it may take some time before the refund is officially posted.
  • Contact your bank, as there may be processing delays.
  • If you’ve done all of this and still have not received your refund, please email contact@tangentdeals.com.

8. Contact Us

For any refund or return-related inquiries, reach out to our customer service team at:

Tangent Deals
Email: contact@tangentdeals.com
Website: www.tangentdeals.com

We appreciate your business and strive to provide the best shopping experience possible!